Home > News > Jacaranda’s Guide to Centrelink Log In & Using myGov

Jacaranda’s Guide to Centrelink Log In & Using myGov

Jacaranda Team

Jacaranda Team

February 11, 20208 minute read
The Jacaranda team works hard to ensure the quality and accuracy of our articles.

Quality Checked

Centrelink 101: What is myGov?

Wondering what myGov actually is? You’re not alone. At Jacaranda, we’ve sorted through the important details and here’s what you need to know about Centrelink log in. The myGov digital service is a platform for Aussies to access the services of participating government entities. Wondering what we mean by ‘government entities’? This refers to things like Centrelink and Medicare.

On this page:

    What government services can you access?

    The myGov website is simply a place where you can manage all the important stuff. myGov is simply a secure way to access government services online with a username and password. What government service can you link to your myGov account? Check out the following:

    • Australian JobSearch 
    • Australian Taxation Office 
    • Centrelink 
    • Child Support 
    • Department of Health Applications portal 
    • Department of Veterans Affairs
    • HousingVic online services 
    • Medicare 
    • My Aged Care 
    • My Health Record 
    • National Disability Insurance Scheme
    • National Redress Scheme 
    • State Revenue Office Victoria

    As we said, it’s a place for the important stuff!

    Why use Centrelink online?

    Accessing Centrelink through the myGov website will not only save you a whole lot of time, but it will also allow you to do the following from the comfort of your own home:

    • Claim;
    • Manage your payments;
    • Report your income;
    • Submit any important/required documentation.

    Not many of us have time in our busy lives to wait at the Centrelink office for hours on end. The Australian Government is using myGov to allow busy individuals to access their services from almost anywhere.

    How do I access my Centrelink log in? 

    Good question! The only way to access Centrelink online is to login through myGov. Don’t have a myGov account? No worries, it’s easy to create one. Just head to the myGov home page and click on ‘create an account’. Once you have your myGov account up and running, you can link your Centrelink account. Still, need a little extra help? You can head to the help for myGov, online accounts and mobile app page. 

    How do I log into myGov?

    Logging into myGov is easier than you think! First things first, if you would like to use myGov you will need to create an account. Head to the myGov homepage and click on ‘create an account’. Follow the prompts and your myGov account will be up and running in no time! Once users have a myGov account set up all that is left to do is follow the prompts to log in

    Accessing Centrelink on your phone

    Don’t worry. It’s not as daunting as you think! If you would like to access Centrelink on your phone, you will need to download the myGov app. Once downloaded, log in using your username and password. If you have already linked your Centrelink account through myGov, you will be able to access the account straight away. If not, you can link a Centrelink account to a myGov account in a few simples steps: 

    1. Login to myGov;
    2. Select the new service you would like to link (e.g. Centrelink);
    3. If you already have an online account, you will be asked to provide your username and password. If you do not have an online account, you will be prompted to answer a series of questions specific to you. Alternatively, if you have a linking code, you may be asked to provide it. 

    How do I contact Centrelink? 

    Need to get in touch with Centrelink? There are a few different ways you can get in touch with Centrelink:

    • Call the myGov helpdesk on 13 23 07 and select option 1;
    • Head to your local Centrelink office. Monday to Friday 8:30 – 4:30. 

    Jacaranda Australia

    Jacaranda is the local lender more Aussies trust. Our team works hard to match borrowers with a suitable fast cash loan when they need it. Don’t have time to wait in line at the bank? No worries. Jacaranda is built for Aussies on the go. We’re 100% online. So, no matter whether you’re looking for a loan in Perth or fast cash in Brisbane, the Jacaranda team are in your back pocket. You could apply in just a few short minutes. If you apply during our business hours, the Jacaranda team will do their best to get back to you with an outcome in just 60 minutes. Now that’s fast and convenient!

    Can I get a bad credit loan?

    If you’ve been knocked back time and time again by my traditional lenders, then you’ll be pleased to know that Jacaranda could overlook bad credit. At Jacaranda, we understand that everyone makes mistakes. Sometimes there is no way to escape bad credit. We don’t think you should be judged on a mistake you could have made up to 7 years ago. At Jacaranda, we’ll do our best to overlook bad credit and match you with a loan product that is right for your individual financial circumstances. The best part is applying is absolutely free. If our team isn’t able to find you a compatible loan product we won’t ask you to pay a cent. So, what have you got to lose?

    Who can apply?

    If you’re wondering who is eligible to apply for a personal loan it is a good idea to make sure you meet the following:

    • You must have an active mobile number and email address;
    • Applicants must be over the age of 18;
    • A regular income must have been deposited into your own personal bank account for the last three months;
    • Applicants must have internet banking set up;
    • You must be able to prove you are an Australian citizen or permanent resident.

    What documents will a potential lender need to see?

    At Jacaranda, we’re 100% online. That means we will never ask you to provide a paper copy of any required documents. If you’re ready to start an application, it is a good idea to keep these things handy:

    • Personal info (name, D.O.B etc.);
    • Your internet banking details; 
    • All applicants will need to provide the reason you are applying for a loan; 
    • Your MyGov details (if you receive Centrelink benefits);
    • Your employment details and employer contact info; 
    • All applicants must be able to prove they are Australian citizens or permanent residents.

    Will Jacaranda do a credit check?

    Yes, in most cases, the Jacaranda team will conduct a credit score check when you apply for a personal loan. Credit score checks are a part of our commitment to responsible lending. The good news is we don’t base our entire assessment around the results of a credit history check. The Jacaranda team will take a look at your current financial situation to determine whether or not you can afford the repayments on a loan. If we can see you have made a considerable effort to reconcile bad credit you could be eligible for a personal loan. 

    Will Jacaranda call my boss?

    At Jacaranda, we conduct employment checks whilst assessing personal loan applications. There is no cause for concern. This is just a routine part of our assessment process. The Jacaranda team will get in touch with your employer to verify some important details necessary to conduct a thorough assessment. Worried about privacy? There is no need to be. At Jacaranda, we conduct ourselves with professionalism and discretion whilst contacting employers. None of your personal information will ever be disclosed – including the reason why you are applying for a personal loan.

    How do I apply?

    Choose your loan amount

    If you’re ready to get started head to the top of this page and use our loan calculator to input your desired loan amount and the repayment period.  

    Fill out the form 

    We’ll need to grab some important information from you. Our team will ask you to fill out our super fast application form. This could only take a few minutes. It is an excellent idea to keep important documents handy!

    Sign your agreement

    If the Jacaranda team have been able to match you with a compatible loan product, we’ll send over an agreement for you to review and sign. It is important to read through your agreement and get in touch with the Jacaranda team if you have any questions. 

    Get your cash 

    As soon as we receive a signed copy of your agreement, our team will deposit the cash straight into your account. Thanks to instant banking, the money could be in your account and ready to use in just 60 seconds (NPP and Osko enabled bank accounts).

    So what are you waiting for? Jacaranda Finance has already helped thousands of happy customers get the cash they need without the hassle. 

    Like what you’re reading? Check out more from the Jacaranda Finance blog! Read more about how to recover from bankruptcy or teaching kids about money.


    Copyright © www.jacarandafinance.com.au Jacaranda Finance Pty Ltd ® ABN 53 162 078 195 Australian Credit Licence 456 404, Pawnbroking License Number 4221738. The information on this web-page is general information and does not take into account your objectives, financial situation or needs. Information provided on this website is general in nature and does not constitute financial advice.

    Jacaranda Team
    Jacaranda Team

    Written by Jacaranda Team

    Reviews don’t lie 🌟

    Reviews current as of June, 2021.

    Our low rates

    Our low rates

    💰 Personal Loans starting from 8.69% (12.05% p.a. Comparison Rate)

    🚗 Car Loans starting from 5.29% (5.84% p.a. Comparison Rate).

    We never charge early repayment or exit fees.

    Apply Now 🚀
    Existing client?

    Existing client?

    Manage your loan easily in one place.

    Log In
    Had a good experience?

    Had a good experience?

    Share the love by referring a friend now and receive up to $100 of free credit 💸

    Refer a friend

    Need a hand? 👋

    Jacaranda is 100% online. So, we do not accept applications over-the-phone. However, our friendly team is more than happy to answer any questions you may have.