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Motor Finance Wizard in hot water

Jacaranda Team

Jacaranda Team

โ—June 1, 2017โ—1 minute read
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Do you have a car loan or lease through Motor Finance Wizard?

Find out if you have been affected and what you need to know.

On this page:

    ASIC has taken action against Motor Finance Wizard for failing to adequately check the income and expenses of customers before signing them up to loans and leases.

    Motor Finance Wizard offer loans and leases for secondhand vehicles.ย  They have been found negligent and accepted an enforceable agreement with ASIC to pay $11 million worth of refunds and write-offs. This will go to 1,511 customers who were approved for a loan between 1 July 2010 and 16 July 2014.

    They have also been ordered to pay $100,000 to a community benefit program.

    Motor Finance Wizard are required to engage an independent expert to review itโ€™s current business operations and report their findings to ASIC.

    ASIC has found that they have breached their responsible lending obligations by not adequately verifying customers expenses and income, therefore entering into contracts that were unsuitable or that customers couldnโ€™t afford.

    ASIC also requires Motor Finance Wizard to reassess each customers ability to make payments. Customers are to be given the option of whether they want to stay with the loan or terminate their loan.

    If customers elect to keep their lease, they are also said to be given the option to keep their car at the end of the lease.

    How do you know if you are entitled to a refund or not?

    Motor Wizard finance will be contacting all of their affected customers via phone, email or mail.

    However, if you signed a contract with them between 1st July 2010 and 16th July 2014 and havenโ€™t been contacted, you can contact them on 13 22 75 and investigate if you are due a refund or not.

    Financial Hardship

    If you have suffered additional financial hardship due to not being able to afford your loan, you may apply for additional funds and should contact Motor Wizard Finance or ASIC.

    For more information, you can contact the ASIC Moneysmart website.


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    Jacaranda Team
    Jacaranda Team

    Written by Jacaranda Team

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