Home > The Jacaranda Promise
At Jacaranda we like giving our clients some assurances, so as to inspire and instill some confidence in the service(s) we offer. Customer satisfaction ranks highly in our core objectives.
We see transparency as a key factor in a business transaction. We will always show you the total cost of a loan up front, as well as all the fees and charges associated with a Jacaranda loan. Nothing is ever hidden.
Our service(s) are aimed at making your life a little easier, not a lot harder. We will always act in a fair and reasonable manner towards you in a consistent and ethical manner.
We utilize the best technologies and procedures to deliver you with a fast and informed decision about your application.
If you strike financial hardship and are going through a tough time, we can help. Our highly trained customer service operators are friendly and easy to deal with. They will always be happy to help where they can.
After your first loan, it is quicker and easier to apply again with us. We will also reward you for recommending us to your friends. Contact us today for more details you could earn up to $100 for every friend you refer (T&C Apply).
Jacaranda is 100% online. So, we do not accept applications over-the-phone. However, our friendly team is more than happy to answer any questions you may have.