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Download the Jacaranda Finance BetterCredit app

It's easy with BetterCredit!

What is the BetterCredit app?

The BetterCredit app allows customers with a current Jacaranda Finance loan to check their credit score for free.

As an existing customer, you can use the BetterCredit app to effortlessly manage your loans, track payments, access account details, and stay informed on important updates—all conveniently at your fingertips. It also gives you easy access to our friendly customer service team, who
are happy to answer any questions you might have.

So what are you waiting for? Get the app today!

Download app

What can you do with the BetterCredit app?


  • Check your eligibility without impacting your credit score*
  • Apply for a loan in just 5-12 minutes1
  • Receive a same-day outcome2 on your application and 60-second transfers to your bank account if approved3
  • Check your loan balance and loan contract
  • Request loan statements
  • Make extra repayments
  • Request to change repayment dates and frequency (weekly, fortnightly, monthly)
  • Quickly contact our customer service team for anything you need
Who are we

About Jacaranda Finance

Every year, the banks fail millions of Aussies who need to borrow money. This is often purely because they don't have a high credit score, even if they've been good with money lately.

We think that's unfair, as your credit score doesn't define you. So, when that happens to you, come and talk to us.

We're an Australian-owned, operated, fully online digital lender providing fast and flexible loans.

Our Mission? To be a credible backup plan for everyday Australians if their initial choice for a loan is declined.

Click here to learn more about what makes Jacaranda Finance great!

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Aussies Helped With A Loan
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Loans Approved
/5
Google Rating
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Years Helping People
Over 5,000 reviews

Trusted By 1,000s

Google logo 4.9/5
Word of Mouth logo 4.8/5
ProductReview logo 4.7/5
TrustPilot logo 4.8/5
  • Google Logo
    Brendan Lau88 - Google Review
    Brendan Lau88 Rated Jacaranda Finance 5 out of 5 stars
    Excellent 5 STAR customer service and always available with a quick response. Very happy with advice and the fantastic service provided. Quick, hassle free and easy. Thank you.
  • Google Logo
    Shaan Johari - Google Review
    Shaan Johari Rated Jacaranda Finance 5 out of 5 stars
    Super easy and fast system, applying was seamless and money was instant!
  • Google Logo
    naomie falconer - Google Review
    naomie falconer Rated Jacaranda Finance 5 out of 5 stars
    Jacaranda is always helpful, wonderful customer service every time. Contact is easy and quick.
  • Google Logo
    Nathan Ross - Google Review
    Nathan Ross Rated Jacaranda Finance 5 out of 5 stars
    Brilliant service and quick action during application process the best there can be when it comes to quick loans.
  • Google Logo
    Dianita Miguel - Google Review
    Dianita Miguel Rated Jacaranda Finance 5 out of 5 stars
    It is easy to apply online, fast, reliable and they will try to help you as much as they can. I can recommend it to my friends and relatives. Thank you very much.

Is the BetterCredit app secure?

We take your security seriously

We go above and beyond to protect your information and data in the BetterCredit app.

Checking your credit score in the BetterCredit app is completely safe, thanks to bank-grade security, secure logins, and 256-bit SSL data encryption.

Read more.

Your data is secured by
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Learn more about the BetterCredit app

We Take Your Security Seriously

  • money
    Bank-grade security

    We utilise the same security standards as Australia’s banks and regularly test our security.

  • lock
    Safe, secure logins

    Your account is protected with passwords, verification and biometric logins, and we continuously monitor for suspicious activities.

  • database
    Data encryption

    All your data is safely secured with 256-bit SSL encryption.
    Your banking login details are never stored on our servers.

  • profile-1
    We won’t sell your data

    While we may supply credit information to bureaus when you apply, when checking your credit score, we will never sell your personal data to third parties.

    Please see our Privacy Policy regarding loan applications as different terms may apply.

  • alert
    Rapid responses from our team

    Our team will immediately contact you over any security concerns, but you can contact them first if you need to.

  • Frequently Asked

    BetterCredit App FAQs

    Read some of our most frequently asked questions below to learn more about Jacaranda Finance and our products.

    No, downloading and logging in to the BetterCredit app will not cost anything.

    You can download Jacaranda Finance's BetterCredit app for free from the Apple and Google Play stores.

    If you’re considering applying for finance with Jacaranda Finance, you can check if you qualify in a way that does not affect your credit score*.

    Checking if you qualify

    When you check if you qualify, we can access your credit file in a way that does not impact your credit score* and that is not disclosed to anyone other than yourself. If you have alerts set up on your credit file, you will get a notification. This is called 'file access', and is different to a 'full credit enquiry'.

    Submitting your loan application

    Once you have checked if you qualify, and in the case that you do qualify, you have the option to submit your application to Jacaranda Finance to perform a credit assessment. By submitting a full application, you authorise Jacaranda Finance Pty Ltd to obtain a copy of your full credit file. Other lenders will be able to see that you applied for a loan with Jacaranda Finance.

    Information we provide to Credit Reporting Bureaus

    While we receive information from credit reporting bodies, we also advise them about your repayments. This is a good thing because other credit providers will be able to see your repayment history with Jacaranda Finance. If you're making all of your repayments to us on time, this could positively impact your ability to get credit in the future.

    For more information on your credit report and credit score, visit CreditSmart's website. You can also contact our customer service team if you have any further questions about how your credit score can be impacted by applying for one of our loans.

    Need a Hand?

    Our customer service team is here to help.

    If you have any questions, whether you're a new customer or an existing one - our friendly customer service team will be happy to help you. You can easily get in touch online or via the BetterCredit app. Our customer service team is available to chat six days a week, and services are available online 24/7.