New Car Loans

You can make extra repayments on top of your minimum and there are no fees for doing so. Just log in to your online account or speak to our customer service team to manage your car loan repayments.

Say you come into some money and want to pay out your car loan entirely ahead of schedule so you own the car outright. Some lenders would charge you a fee for doing so, but not Jacaranda.

Jacaranda customers who pay their loan out early do not incur any additional fees or charges. As our loans are interest-bearing, the total interest paid will likely be lower by repaying your car loan ahead of schedule.

Fixed fees that have already been incurred are due and payable.

Want to change the day of the week you make your regular loan repayments, such as your regular payday? Or do you want to make your repayments more frequently (say weekly instead of monthly) and save a bit of money doing so?

You can easily manage your car loan repayments online 24/7, 365 days a year, thanks to our secured self-service customer portal. Repayments can be automatically deducted via direct debit, so all you need to do is make sure you have the money in your nominated bank account by the due date.

Jacaranda has been recognised by several awards, and our customer service team are friendly, respectful and approachable. As a trusted lender for almost 10 years, we pride ourselves on offering some of the best customer service in Australia.

Changed your mind after receiving your funds? We offer a 48-hour cooling-off period for all loan products⁴. Simply call our customer service team to cancel your loan.

Yes. All of Jacaranda's car loans are secured, and the car you're buying is included in the loan as security. This means we can repossess the car and sell it if you default on the loan, but rest assured, our approval process takes care to ensure this doesn't happen!

Learn more about our secured car loans here.

Yes! We offer loans for both new and used cars - it just has to fit within our criteria above.

You can apply for varying loan amounts with Jacaranda, depending on your needs:

• With our Express Personal Loan, you can borrow between $3,000 and $25,000. 
• With our Car Loan, you can borrow between $10,000 and $25,000.

For detailed information about who our products are designed for, please review our Target Market Determinations.

Use our loan repayment estimate calculator to get a guide on what your repayments could be. To get an idea of what rates, fees and charges are associated with our loans, visit our rates and fees page.

The interest rate, fees and charges applied to your loan will depend on your individual circumstances and the information verified during the loan assessment. It will also depend on our assessment criteria, loan amount, and loan term for which you qualify.

Use our loan repayment estimate calculator to get a guide on what your repayments could be. To get an idea of what rates, fees and charges are associated with our loan products, visit our rates and fees page.

Yes. Our conditional pre-approval can give you the confidence to know how much you can borrow, so you can buy the right car when you find it. Most new applications are processed with conditional approval on the same day during normal business hours once all supporting information required has been provided².

See our car loan pre-approval page for more information on how this process works.

Our loan application process has been designed to be as simple and quick as possible, as we know how important it is to receive your funds in a timely manner.

Applying for a Car Loan with Jacaranda Finance takes most people 5-12 minutes¹, but it could take longer depending on a number of factors such as, but not limited to, how fast you are at typing or if you have all the required information on hand.

For most customers, we verify the information you provide us and get back to you with an outcome on your application on the same day during normal business hours². We do not guarantee same-day outcomes for all customers: customers who apply outside of business hours, or customers who are required to provide additional information may experience a longer timeframe.

Before you formally apply with Jacaranda, you can check if you qualify for a loan in a way that does not impact your credit score. We do this by performing a 'soft' credit check that is only visible to you.

If you don't meet our initial criteria, your credit score won't be affected.

Once you've checked your eligibility and we've let you know that you do qualify for a loan, you have the option to move forward with a full application.

We will perform a credit assessment during this process, which involves checking your credit report. By submitting a full application, you authorise Jacaranda Finance to obtain a copy of your full credit file, referred to as a 'hard' credit check.

Other lenders will be able to see that you applied for a loan with Jacaranda.

This might impact your credit score.

Review our Privacy Policy for more information.

• Be at least 19 years of age.
• Be employed on a permanent or casual basis.
• Have a consistent income going into your own bank account for the last 90 days.
• Be in control of your finances and be handling existing financial commitments comfortably.
• Be an Australian citizen or permanent resident with a fixed address.
• Have an active email address, phone number, and online banking account in your name that belongs to you.

If you are unsure whether you're eligible, you can check if you qualify initially. This will not impact your credit score.

We accept a wider range of credit history than a bank or a prime lender, but we do not recommend submitting an application if:

• You are currently or recently bankrupt (you must be three years discharged and in control of your finances)
• You are not comfortably repaying your existing financial obligations

• The vehicle can be purchased from a licensed car dealer or a private seller.
• The vehicle must be comprehensively insured and roadworthy.

There are additional documents we may require about the car, depending on whether you’re buying through a dealership or a private sale. Dealerships generally require fewer documents due to the reduced risk to both the borrower and the lender. See our page on car loans through private sales vs dealerships for more information on the documents we need.