We're building
Australia's strongest
consumer lending team.

Are you in?

Are you in?

 


 

Who are we?

Jacaranda Finance is not your average, run-of-the-mill lender. From our CEO down, we do things differently, from the innovative technology we develop and employ to our broader focus on financial education and helping customers improve their credit score. Everything we do is primed to help Australians build a better financial future. And we need your help to do it…

Why work at Jacaranda

At Jacaranda Finance, our mission is clear: We make loans happen when the banks won’t.

For our team, this means working in a culture that values real solutions and honest interactions. We are driven by the challenge of being a trusted second choice, stepping in with flexibility and understanding that traditional banks often lack. This is a place for those who want to make a tangible difference in people’s lives and who thrive in an environment that values innovation.

Our workplace is not just a place to work; it's a platform for growth and development. We are committed to providing continuous opportunities for our team to learn, grow, and succeed. We believe in our people's potential and invest heavily in their success because when they thrive, our customers do, too.

Don’t just take our word for it. Press play to hear what our team has to say!
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Work Perks

Work perks. It makes for a pretty outstanding rhyme, but it's also one of the cornerstones of Jacaranda Finance culture. So, what do we offer? Well firstly – COFFEE! And yes, we mean to yell, since we'll shout you a brew from our local cafe each day.

  • Hybrid work environment:

    A hybrid work environment that includes our modern office in Milton, which is within easy walking distance of the Brisbane CBD and enjoys views across the Brisbane River.

  • Focus on recognition:

    A focus on recognition that includes our monthly Core Value Awards lunch to celebrate staff who go above and beyond.

  • Paid Community Service Day:

    One paid day per annum to donate to a good cause. It’s your chance to make a difference to a charity close to your heart.

  • Employee Assistance Program:

    We have a really strong Employee Assistance Program, led by MindFit at Work.

  • Leadership program:

    A leadership development program for our team leaders and heads of department. It's about investing in our leaders today and for the future.

  • Celebrating the wins:

    A core value to ‘Celebrate The Wins’, which we do regularly at both a team and company level. Building rapport among the different teams is critical given our shared role in helping the company achieve its goals.

  • Regular Reviews:

    A standard program of monthly one-on-ones and quarterly reviews

  • Hybrid work environment:

    A hybrid work environment that includes our modern office in Milton, which is within easy walking distance of the Brisbane CBD and enjoys views across the Brisbane River.

  • Focus on recognition:

    A focus on recognition that includes our monthly Core Value Awards lunch to celebrate staff who go above and beyond.

  • Paid Community Service Day:

    One paid day per annum to donate to a good cause. It’s your chance to make a difference to a charity close to your heart.

  • Employee Assistance Program:

    We have a really strong Employee Assistance Program, led by MindFit at Work.

  • Leadership program:

    A leadership development program for our team leaders and heads of department. It's about investing in our leaders today and for the future.

  • Celebrating the wins:

    A core value to ‘Celebrate The Wins’, which we do regularly at both a team and company level. Building rapport among the different teams is critical given our shared role in helping the company achieve its goals.

  • Regular Reviews:

    A standard program of monthly one-on-ones and quarterly reviews

Oh, and we nearly forgot, three office dogs turn up regularly and love a good belly scratch. They probably won’t return the favour though!

We have built our culture around five core pillars:

Our Culture

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Core Values

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High Performance

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Recruiting and Training the Best

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Openness and Transparency

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Accountability & Execution

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Our decisions and actions are driven by our core values, fostering unity and purpose (see below).

We strive for excellence and innovation, continually pushing to achieve our best.

We invest in top talent and provide continuous development opportunities.

We maintain open communication, ensuring everyone’s voice is heard.

We take ownership and focus on delivering results.

Our Core Values

At Jacaranda, our values framework is more than words on a screen. It impacts everything we say and do, all united under an overarching theme — to make it easier. We live up to this ideal daily by focusing on 12 core values.

  • Bring The Passion
  • 1.1% Better Every Day
  • Celebrate The Wins
  • Succeed Together
  • Communicate like your life depends on it
  • We are committed to our clients
  • Integrity is one of our fundamental traits
  • Treat others with respect
  • Simplify (everything)
  • Being agile and open to new idea are key to our longevity
  • Be the attitude you want to be around
  • We never take ourselves too seriously!
  • Bring The Passion
  • 1.1% Better Every Day
  • Celebrate The Wins
  • Succeed Together
  • Communicate like your life depends on it
  • We are committed to our clients
  • Integrity is one of our fundamental traits
  • Treat others with respect
  • Simplify (everything)
  • Being agile and open to new idea are key to our longevity
  • Be the attitude you want to be around
  • We never take ourselves too seriously!

Great Place to Work

At Jacaranda Finance, we pride ourselves on our vibrant and inclusive workplace culture. We’re thrilled to be certified as a Great Place to Work®, with 98% of our employees agreeing that Jacaranda Finance is a great place to work. This certification is a testament to our commitment to creating a positive and supportive environment for all our team members.

Our culture is built on trust, pride, fun and camaraderie. We believe that a great workplace is defined by employees who trust the people they work for, have pride in what they do, and enjoy the people they work with.

Employee Testimonials

Everyone loves an inside source. And ours are only too happy to spill the beans on what Life with Jacaranda is like.
Hit Play to hear their stories
  • Jason Hussey

    Customer Success Team Leader

  • Andrew Bell

    Chief Product Officer

  • Bec Schneider

    Hardship and Insolvency Team

  • John Bradtke

    Quality Assurance Team Leader

  • Julia Paino

    Head of People Success

  • Matthew Wong

    Head of Growth and Marketing

  • Nikita Presland

    Hardship and Insolvency Team

  • Thomas Rose

    Resolutions Team Leader

  • Jason Hussey

    Customer Success Team Leader

  • Andrew Bell

    Chief Product Officer

  • Bec Schneider

    Hardship and Insolvency Team

  • John Bradtke

    Quality Assurance Team Leader

  • Julia Paino

    Head of People Success

  • Matthew Wong

    Head of Growth and Marketing

  • Nikita Presland

    Hardship and Insolvency Team

  • Thomas Rose

    Resolutions Team Leader

JOIN OUR TEAM

Our Opportunities

Money might be a numbers game, but you don’t have to be a finance whizz to join us at Jacaranda. We have a wealth of different roles on offer, from credit assessors to customer service, full stack developers to data engineers, senior digital designers to customer success – and everything in between.

Explore our current opportunities or express your interest here. We’d love to chat!