About Jacaranda Finance

We're on a mission to assist hard-working Australians with fast, transparent and responsible access to credit for life's expected or unexpected medium to large expenses.

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team members

“Our teams exist to help creditworthy borrowers with fast personal loans for what they need, when they need them.”

CEO & Founder of Jacaranda Finance
Daniel Wessels
team members

Who we are

Founded in 2014, we're an Australian-based digital lender that provides fixed-rate personal and car loans to everyday working Australians.

Our Head office is based in Milton, Brisbane and we're 100% Australian-owned and operated. We believe that anyone who applies for a loan should be treated with respect and offered a high level of customer service, regardless of their circumstances.

Who do we help?

We assist creditworthy customers across a broad range of credit profiles. Historically, most of our customers have been considered 'non-prime', but as we grow as a business we are working hard toward offering competitively priced loan products to a wider base of borrowers.

Our teams help customers meet critical financial needs, including debt consolidation, home improvements and car repairs, medical procedures, holidays and other major expected and unexpected expenses.

We are committed to serving our customers

At Jacaranda Finance, we want to make borrowing money as fast and simple as possible. Here's what our customers can expect from us:

  • We verify your unique financial position to make sure you can comfortably afford your loan repayments
  • We explain every aspect of your loan when we make you an offer, including terms, fees, interest rate, repayments and the total cost over the life of the contract.
  • Exemplary customer satisfaction where we will try our absolute best to answer any questions you have or resolve any concerns.
  • Help when you need it, because life brings unexpected events and challenges and we will work with you if your situation changes.

Thanks to our ultra-fast, proprietary built loan processing technology, we also make it possible to:

  • Complete an application in 5-12 minutes1 . This differs depending on the individual.
  • Receive approval on the same day (most of the time) for customers who apply during normal business hours, and2
  • Receive the money in your account within 60 seconds of signing a loan contract, provided the applicant has an NPP-enabled bank account.


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Customer Testimonials On Trusted Platforms

  • Super easy and fast system, applying was seamless and money was instant! See Less

    Super easy and fast system,... See More

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    - S Johari - Google Review

  • Fast, reliable service had money in acc same day See Less

    Fast, reliable service had money... See More

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    - K Perkin - Google Review

  • Jacaranda is always helpful, wonderful customer service every time. Contact is easy and quick. See Less

    Jacaranda is always helpful, wonderful... See More

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    - n falconer - Google Review

  • Brilliant service and quick action during application process the best there can be when it comes to quick loans. See Less

    Brilliant service and quick action... See More

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    - N Ross - Google Review

  • Jacaranda finance is definitely one of the smoothest and easiest places to apply for a loan. They make the process comfortable and with no hassle. Would recommend Jacaranda to any one ! See Less

    Jacaranda finance is definitely one... See More

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    - B Pocock - Google Review

  • So jacaranda finance.. Were great to deal with I was informed where my application was up to every step of the way. My application started on a Saturday and rolled over to the Monday before i received payment... And I wasnt forgotten about or left wondering what was going on. Although I didn't get the amount requested they were able to help me. When others would not.. Defiantly recommenced See Less

    So jacaranda finance.. Were great... See More

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    - N Rice - Google Review

  • It is easy to apply online, fast, reliable and they will try to help you as much as they can. I can recommend it to my friends and relatives. Thank you very much. See Less

    It is easy to apply... See More

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    - D Miguel - Google Review

  • Good people to work with. Application was easy and straight forward. Could use different payment options, but still good options. Would use again. See Less

    Good people to work with.... See More

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    - K Kupke - Google Review

  • Excellent service once again from Jacaranda. Great improvements to the application process, very easy & efficient. See Less

    Excellent service once again from... See More

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    - J Mccullough - Google Review

  • Excellent 5 STAR customer service and always available with a quick response. Very happy with advice and the fantastic service provided. Quick, hassle free and easy. Thank you. See Less

    Excellent 5 STAR customer service... See More

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    - B Lau88 - Google Review

  • Jacaranda finance were amazing they took into account all of my circumstances when other lenders wouldnt. They were easy to contact and keep me up to date at all stages of the easy process. See Less

    Jacaranda finance were amazing they... See More

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    - R Hay - Google Review

Sometimes we offer customers incentives encouraging an honest review of our services, be it negative or positive based on their unique experience. It is possible that some reviews were written by customers who received a reward regardless of their review being positive or negative. Last updated: 22/11/23

We give back to the community

Loud Shirt Day Charity

Jacaranda Finance is a proud supporter of local charities and organisations within the Brisbane community and across Australia. In addition to giving each employee one day of charitable leave each year, we also support and raise money for several important causes.

We give back to the community

Hear and Say: Loud Shirt Day

Wearing our brightest and most eye-catching shirts, Loud Shirt Day is an annual fundraiser organised by Hear and Say to raise money for deaf and hearing-impaired children.

Cancer Council: Daffodil Day

Every year, Jacaranda get together to raise money for vital cancer research, with various team members shaving their heads in solidarity with those affected.

Cancer Council: Australia's Biggest Morning Tea & Mystery Box Rally

In 2022, Jacaranda employees raised more than $2,000 for both Australia's Biggest Morning Tea and Mystery Box Rally, also in support of cancer research.

The Tri21 Series Down Syndrome Fundraiser

For several years, Jacaranda team members have sponsored a team for the Tri21 Series - the biggest down syndrome fundraiser in Queensland.

Supporting the Gap Football Club

As a proud supporter of local sporting initiatives, Jacaranda Finance sponsors the Women's NPLW and FQPLW programs within The Gap Football Club, with an annual sponsorship of $1,500.

UQ Giving Day

In 2021, CEO Daniel Wessels donated $25,000 towards the ilab Accelerator Fund on UQ Giving Day. As a UQ alumnus, Dan is passionate about empowering future generations of innovators and entrepreneurs.

Loud Shirt Day Charity

Jacaranda Finance is a proud supporter of local charities and organisations within the Brisbane community and across Australia. In addition to giving each employee one day of charitable leave each year, we also support and raise money for several important causes.


Borrow from an award-winning lender

Don't just take our word for it - our strengths as a lender have been recognised many times before. Since our inception, Jacaranda has been nominated for and won numerous awards, such as the Australian Small Business Champion Award in 2021.

We’ve also won the ProductReview.com.au Award for Personal Loans and were named the Best Personal Cash Lending Provider in 2020 by the Australian Enterprise Awards.

See our awards record here.

View all our awards

Award-winning lender

  • ayeaward21
  • afrfast100
  • australiansmallbusinessawards2021
  • top20
  • productreview
  • couriermail
  • 9now-2

Tools and resources

Explore the following to learn more about Jacaranda Finance, what we've been up to and what we offer:

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Read all the latest behind-the-scenes news, company updates and media releases from Jacaranda on our news page. For all media enquiries, please email media@jfloans.com.au.

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Check out some of the latest interesting articles and guides from our talented team of writers.

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Need more information? Check out our most frequently asked questions about our loans to try and find what you're looking for.

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Our management team

Meet the innovative and forward-thinking executive team helping drive Jacaranda Finance towards its goals.

we're here to help

Need a hand?
Our customer service team are here to help.

If you have any questions, whether you're a new customer or an existing one - our friendly customer service team will be happy to help you. Our customer service team is 100% Australian-based in Brisbane: at Jacaranda, you speak to a real human being every time.