About Jacaranda Finance

Who we are

Founded in 2014, we're an Australian-based digital lender that provides fixed-rate personal and car loans to everyday working Australians.

Our Head office is based in Milton, Brisbane and we're 100% Australian-owned and operated. We believe that anyone who applies for a loan should be treated with respect and offered a high level of customer service, regardless of their circumstances.

Who do we help?

We assist creditworthy customers across a broad range of credit profiles. Historically, most of our customers have been considered 'non-prime', but as we grow as a business we are working hard toward offering competitively priced loan products to a wider base of borrowers.

Our teams help customers meet critical financial needs, including debt consolidation, home improvements and car repairs, medical procedures, holidays and other major expected and unexpected expenses.

We are committed to serving our customers

At Jacaranda Finance, we want to make borrowing money as fast and simple as possible. Here's what our customers can expect from us:

• We verify your unique financial position to make sure you can comfortably afford your loan repayments
• We explain every aspect of your loan when we make you an offer, including terms, fees, interest rate, repayments and the total cost over the life of the contract.
• Exemplary customer satisfaction where we will try our absolute best to answer any questions you have or resolve any concerns.
• Help when you need it, because life brings unexpected events and challenges and we will work with you if your situation changes.

Thanks to our ultra-fast, proprietary built loan processing technology, we also make it possible to:

• Complete an application in 5-12 minutes¹ . This differs depending on the individual.
• Receive approval on the same day (most of the time) for customers who apply during normal business hours, and²
• Receive the money in your account within 60 seconds of signing a loan contract, provided the applicant has an NPP-enabled bank account.

Hear and Say: Loud Shirt Day

Wearing our brightest and most eye-catching shirts, Loud Shirt Day is an annual fundraiser organised by Hear and Say to raise money for deaf and hearing-impaired children.

Cancer Council: Daffodil Day

Every year, Jacaranda get together to raise money for vital cancer research, with various team members shaving their heads in solidarity with those affected.

Cancer Council: Australia's Biggest Morning Tea & Mystery Box Rally

In 2022, Jacaranda employees raised more than $2,000 for both Australia's Biggest Morning Tea and Mystery Box Rally, also in support of cancer research.

The Tri21 Series Down Syndrome Fundraiser

For several years, Jacaranda team members have sponsored a team for the Tri21 Series - the biggest down syndrome fundraiser in Queensland.

Supporting the Gap Football Club

As a proud supporter of local sporting initiatives, Jacaranda Finance sponsors the Women's NPLW and FQPLW programs within The Gap Football Club, with an annual sponsorship of $1,500.

UQ Giving Day

In 2021, CEO Daniel Wessels donated $25,000 towards the ilab Accelerator Fund on UQ Giving Day. As a UQ alumnus, Dan is passionate about empowering future generations of innovators and entrepreneurs.