Feedback

Have any questions, comments, suggestions or general feedback? We'd love to hear from you!

If you have a complaint, visit our complaints policy.

Call:

1300 189 823

Email:

info@jacarandafinance.com.au

Write to us:

PO Box 370, Indooroopilly, QLD 4068

Office hours

Monday – Thursday

8am - 5pm

Friday

8am - 4pm

Saturday

8am - 12pm

Office hours

Monday – Thursday

8am - 5pm

Friday

8am - 4pm

Saturday

8am - 12pm

OVER 5,000 REVIEWS

Customer Testimonials On Trusted Platforms

  • Super easy and fast system, applying was seamless and money was instant! See Less

    Super easy and fast system,... See More

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    - S Johari - Google Review

  • Fast, reliable service had money in acc same day See Less

    Fast, reliable service had money... See More

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    - K Perkin - Google Review

  • Jacaranda is always helpful, wonderful customer service every time. Contact is easy and quick. See Less

    Jacaranda is always helpful, wonderful... See More

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    - n falconer - Google Review

  • Brilliant service and quick action during application process the best there can be when it comes to quick loans. See Less

    Brilliant service and quick action... See More

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    - N Ross - Google Review

  • Jacaranda finance is definitely one of the smoothest and easiest places to apply for a loan. They make the process comfortable and with no hassle. Would recommend Jacaranda to any one ! See Less

    Jacaranda finance is definitely one... See More

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    - B Pocock - Google Review

  • So jacaranda finance.. Were great to deal with I was informed where my application was up to every step of the way. My application started on a Saturday and rolled over to the Monday before i received payment... And I wasnt forgotten about or left wondering what was going on. Although I didn't get the amount requested they were able to help me. When others would not.. Defiantly recommenced See Less

    So jacaranda finance.. Were great... See More

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    - N Rice - Google Review

  • It is easy to apply online, fast, reliable and they will try to help you as much as they can. I can recommend it to my friends and relatives. Thank you very much. See Less

    It is easy to apply... See More

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    - D Miguel - Google Review

  • Good people to work with. Application was easy and straight forward. Could use different payment options, but still good options. Would use again. See Less

    Good people to work with.... See More

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    - K Kupke - Google Review

  • Excellent service once again from Jacaranda. Great improvements to the application process, very easy & efficient. See Less

    Excellent service once again from... See More

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    - J Mccullough - Google Review

  • Excellent 5 STAR customer service and always available with a quick response. Very happy with advice and the fantastic service provided. Quick, hassle free and easy. Thank you. See Less

    Excellent 5 STAR customer service... See More

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    - B Lau88 - Google Review

  • Jacaranda finance were amazing they took into account all of my circumstances when other lenders wouldnt. They were easy to contact and keep me up to date at all stages of the easy process. See Less

    Jacaranda finance were amazing they... See More

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    - R Hay - Google Review

Sometimes we offer customers incentives encouraging an honest review of our services, be it negative or positive based on their unique experience. It is possible that some reviews were written by customers who received a reward regardless of their review being positive or negative. Last updated: 30/11/23

we're here to help

Need a hand?
Our customer service team are here to help.

If you have any questions, whether you're a new customer or an existing one - our friendly customer service team will be happy to help you. Our customer service team is 100% Australian-based in Brisbane: at Jacaranda, you speak to a real human being every time.