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A credit score, also known as a credit rating, is a score given to you based on your borrowing history from credit providers.
When you apply for a credit product (such as a home loan, car loan or credit card), your credit score can essentially act as a numerical representation of your trustworthiness and reliability as a borrower.
Credit scores can range between zero and 1,000 to 1,200, depending on the credit reporting bureau.
When you apply for a loan or credit product, lenders will likely use your credit score to assess your application.
Credit scores can be particularly important when you’re applying for a loan or credit product with one of the legacy banks, as it is often the first thing they look at when assessing your application.
Having a low credit score can limit your options in many ways. It could not only lower your chances of being approved for loans you apply for, but it could also exclude you from being eligible for certain loans.
On the other hand, a higher credit score can improve your chances of a successful loan application for a desirable product that meets your needs.
By checking your credit score regularly, you can see where you’re at financially. Knowing your credit score can stop you from applying for loans you might not be eligible for.
It can also give you an idea of where you need to be and how much you might need to improve your credit score.
Every year, the banks fail millions of Aussies who need to borrow money. This is often purely because they don't have a high credit score, even if they've been good with money lately.
We think that's unfair, as your credit score doesn't define you. So, when that happens to you, come and talk to us.
We're an Australian-owned, operated, fully online digital lender providing fast and flexible loans.
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Your credit score is more than just a number—it’s the key to your financial health and opportunities. Unfortunately, low credit scores mean those opportunities are locked away for many Aussies.
We are 100% devoted to improving Australians' credit scores. The Better Credit app allows you to check your credit score quickly, easily, and for free!
One of the biggest myths around credit scores is that frequently checking your credit score will lower it. However, according to Equifax, this is not true.
You are encouraged to check your credit score regularly, and doing so with Jacaranda Finance is no exception. What's more, when you apply for a loan with us, checking if you qualify first will have no impact on your credit score either!
Despite how important a credit score is, 73% of Australians have no idea what theirs is. If that wasn’t bad enough, nearly half (48%) have never checked it, and 6% don't know what a credit score is at all!
We want to change that. By signing into the Better Credit app, you can now track your credit score's progress with monthly updates, helping you monitor your credit in real time.
Jacaranda Finance reports data under the Comprehensive Credit Reporting (CCR) regime. This means we provide a more detailed and comprehensive view of your credit history to credit bureaus.
If you have a loan with us, your credit behaviour, such as managing your loans responsibly, will be reported, potentially strengthening your credit profile.
We go above and beyond to protect your information and data in the Better Credit.
Through bank-grade security, secure logins and 256-bit SSL data encryption, checking your credit score in the Better Credit app is completely safe.
<span style="font-weight: 400;">The more you check your credit score, the more you'll understand how it works and how your credit behaviour can affect it.</span>
<span style="font-weight: 400;">You can also access important guides and resources about all things credit with Jacaranda Finance. Here is a snapshot of what’s available:</span>
Read some of our most frequently asked questions about checking credit scores below.
Checking your credit with Jacaranda involves a few simple steps: download the app, create an account or log in, and grant us access to retrieve your credit information via a soft credit inquiry.
This process won’t affect your credit score and allows you to view your score within the app.
While we do receive information from Equifax about your credit report in order to show your credit score, we do not show more information from your report online or in the Better Credit app at this stage.
You can access your credit report free every three months from Equifax, Experian, illion, and Talefin, as well as smaller, third-party services like Credit Savvy and Clearscore.
Nothing! Checking your credit score with us is entirely free!
With Jacaranda Finance, you can check your credit score as frequently as you like. We provide monthly updates to your score directly through the app, allowing you to monitor your financial health regularly.
We do not charge you any fees to check your credit score.
For our check credit score feature, your credit report data is provided by Equifax, Australia's largest credit reporting agency. Your Equifax credit score is out of 1,200.
Our partnership with Equifax lets us provide you with an updated credit score every month based on the numerous factors and insights Equifax uses.
While you can check your score for free as often as you like, it will only update at the start of each month.
Checking your credit score with us will not affect it in any way. We use a ‘file access’ to retrieve your credit information from Equifax, which is different from a 'full credit enquiry' and will not appear on your credit report.
Finance Fundamentals is a series of seven short video modules - about 30 to 60 seconds long - with an answer to one or two multi-choice questions at the end of each one. At the end, you’ll be able to compare your answers to everyone else’s, to really give you an idea of where your knowledge is at on all things credit.
Download our Better Credit app to check it out.
By completing our free course, you can see how your knowledge stacks up against other Aussies on the following topics:
Download our Better Credit app below to get started!
Depending on your speed, the course could take around 10 minutes to complete, but there's no time limit. You can watch each video and answer the questions at the end as long as you like, and your progress is saved if you want to finish it later.
Every year, banks fail millions of Aussies who need to borrow money. They tend to have very rigid processes for assessing applications and don’t think outside the box.
When the banks decline you, even if you’re in control of your finances, come and talk to us. While we might not be your first choice, you’ll always be our number one priority.
Our state-of-the-art assessment technology looks at more than just your credit score. Jacaranda's customer service team is available to chat six days a week, and services are available online 24/7.