Jac's got your back!

The basic eligibility criteria you must meet before submitting an application:

• Be at least 19 years of age.
• Be employed on a permanent or casual basis.
• Have a consistent income going into your own bank account for the last 90-days.
• Be in control of your finances and be handling existing financial commitments comfortably.
• Be an Australian citizen or permanent resident with a fixed address.
• Have an active email address, phone number, and online banking account, in your name, that belongs to you.

We accept a wider range of credit history than a bank or a prime lender, but we do not recommend submitting an application if:

• You are currently or recently bankrupt (you must be 12 months discharged and in control of your finances)
• You are not comfortably repaying your existing financial obligations

Information you will need to provide:

• Basic personal information (i.e. full name, address, D.O.B, employer, dependant number)
• Online banking details

There are instances where our team may need to request further information or supporting documents from you. Don't worry, we will let you know exactly what we need and why we need that information from you.

In addition to qualifying for a car loan, we have specific requirements for eligible cars that we finance, which include:

• The vehicle cannot be older than 12 years at the time of your purchase
• The vehicle can be purchased from a licensed car dealer or a private seller
• The vehicle must be comprehensively insured and roadworthy

Our loan application process has been designed to be as simple and quick as possible, as we know how important it is to receive your funds in a timely manner. How quickly you can apply for a personal loan and receive your funds will depend on your situation.

You can apply online with Jacaranda by clicking the apply button anywhere on our website. As we're an online-only lender we don't accept applications over the phone, but we more than make up for it with our fast and simple online application process. You can get in touch with our assessment team if you have any questions about your application or the loan process.

Applying for a loan with Jacaranda Finance takes most people 5-12 minutes, but it could take longer depending on a number of factors such as but not limited to how fast you are at typing or if you have all the required information on hand.¹

After applying, most customers get an outcome on their loan application on the same day during normal business hours once we have received all of the supporting information we require. We do not guarantee same-day outcomes for all customers.²

Once an applicant has been approved and they have signed a contract, we automatically attempt to release the money to the applicant's bank account. Most customers have a New Payments Platform (NPP) bank account and receive the money in their bank account within 60 seconds. For other customers, the money will be available overnight on weekdays and overnight the following business day if approved on a weekend or public holiday.³

Yes, as a responsible lending body, Jacaranda Finance is required to complete a credit check on all applications. However, our assessment process takes into consideration your entire financial situation, meaning your credit score isn't the only determining factor of approval or rejection. The better your financial position, the better your loan offer could be.

We will never perform a credit check without your express consent, which you provide to us when you apply for a loan with Jacaranda Finance. We store your acknowledgement and consent for seven years and it can be supplied on demand.

As a rule of thumb, there are four reporting bodies that we may use to conduct a credit search:

• Equifax
• Experian
• Illion
• Talefin

Thanks to our secured self-service customer portal, you can easily manage your personal loan repayments online 24/7, 365 days a year.

Repayments can be automatically deducted via direct debit, so all you need to do is make sure you have the money in your nominated bank account by the due date. To make it simple, you can ask to align your repayments with your pay cycle, whether it's on a weekly, fortnightly or monthly basis.

After your loan is paid off in full, the repayments will stop, and you can choose to make extra repayments at any time and at no extra cost.

Read more: Personal Loan Repayments 101 & Car Loan Repayments 101.

Anyone unsatisfied with their loan for any reason, can return the principal funds, including any payments made to third parties on your behalf, within a 48-hour cooling-off period and cancel their loan⁴.

If you purchased a vehicle or other item with your loan, Jacaranda does not require the seller to cancel the sale or release the funds back to you. Returning your purchase to the dealer, to the seller or to Jacaranda Finance doesn't qualify as a loan cancellation. The loan is only cancelled once the funds have been received and have cleared within the Jacaranda Finance bank account.