Real Customers. Real Stories.
Queensland | 28 years old | Personal Loan
Alexander needed a personal loan fast. The big banks said no, but we were able to help. We looked beyond his credit score to get a more accurate picture of his financial behaviour.
A real story from a Jacaranda customer who needed a loan for car repairs, fast.
Stuck with no working vehicle, Alexander looked everywhere for help. First, he tried one of the big four banks and was knocked back. He then tried the other major banks and some loan agencies – and still had no luck.
A quick Google search led Alexander to Jacaranda Finance. He was pleasantly surprised that we could provide him with a solution within 24 hours.
“In less than 24 hours, I had the money in my account. They [Jacaranda] were quick, easy to work with and if they had any questions, they just called me to get things done quicker.”
After being knocked back by the major banks – including his own which took two days to respond – Alexander needed a fast and straightforward solution. Using our clever technology, which looks deeper than an applicant’s credit score, we were able to assess and approve Alexander’s application on the same day he applied.
What I Would Tell Others
“It was by far the best experience I've had getting a loan and couldn't recommend them more!”
Victoria | 57 years old | Personal Loan
Carolynne needed funds fast for car repairs, but was worried she’d be judged. Our helpful team made the process simple, easy and stress-free. Within hours she had the money she needed.
A real story from a Jacaranda Finance customer who was looking for a simpler loan application process.
Carolynne was in the market for a lender that made borrowing simple and fast without causing her stress or feelings of humiliation. She had already applied with a well-known bank but seemed to be waiting forever to hear back. So, she turned to Jacaranda Finance with the hope that the process would be much simpler and that she wouldn’t be judged for her past financial decisions. What Carolynne discovered was a helpful team that looked at the full picture of her ability to service a loan, rather than treating her as just a number.
“I was pleasantly surprised that I had a positive reply and positive experience with the [whole] process taking just hours to complete.”
The application process was fast, simple and judgement-free for Carolynne. She was pleasantly surprised by the whole process – it left her feeling positive at an otherwise stressful time.
What I Would Tell Others
“I would use Jacaranda Finance again in the future as I found the process stress free and not humiliating.”
South Australia | 57 years old | Personal Loan
Despite her long term loyalty to her bank, when Judith wanted a personal loan for debt consolidation, she was let down. Jacaranda Finance offered a stress-free solution.
A real story from a Jacaranda customer who wanted to be treated fairly after feeling let down by their bank.
After her bank of over 40 years let her down, Judith was on the look for a trustworthy Australian lender, with a thoughtful approach that would not leave her feeling like just another number. After downloading the Jacaranda app, she was able to quickly submit an application.
“Customer service is very kind and friendly and honestly to apply was not as stressful as the banks are!”
After submitting her application, Judith was grateful that Jacaranda Finance considered her situation and was able to offer an affordable loan that suited her budget.
What I Would Tell Others
“Jacaranda considered my situation and [provided] an affordable loan to suit my budget with the option to make extra payments and pay it off before the loan date!”
Visit our help centre to view our frequently asked questions (FAQs), or contact the customer service team at Jacaranda Finance, who will be happy to help!
$3,000 - $25,000
