Credit Guide

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This credit guide outlines the responsible lending obligations, obligations to provide an assessment
and the dispute resolution procedures of Jacaranda Finance Pty Ltd t/a (‘we’, ‘us’, ‘our’)
(ABN 53 162 078 195, Australian Credit Licence 456 404).
It is a requirement under the NCCP Act to provide this document to you as soon as it becomes apparent that
you are likely to enter into a credit contract with us.

Our Responsible Lending Obligations

As a part of our responsible lending obligations, we are required to not enter into a credit contract with you if the
contract will be unsuitable. A contract will be deemed unsuitable if:

  • it is likely that the you will be unable to comply with the financial obligations under the contract or you
    could only comply with the financial obligations under the contract with substantial hardship; or
  • the contract does not meet your requirements or objectives.

In determining whether a contract will be deemed unsuitable, we will:

  • make reasonable inquiries about your requirements and objectives for the applied credit; and
  • make reasonable inquiries about your financial situation; and
  • take reasonable steps to verify that financial situation.

If you are applying for a loan less than $2,000, we must obtain and consider your account statements that
cover at least the immediately preceding period of 90 days.

Providing a Copy of Assessment

If you request a copy of our Assessment of Unsuitability for your credit contract:

  • before entering the credit contract, we must give you a written copy of the assessment before entering the contract.
  • within two years from the credit day, we must give you a written copy of the
  • Assessment in writing within 7 business days of your request.
  • after two years from the credit date but within 7 years, we must give you a written copy of the assessment in
    writing within 21 business days.

Our Internal Dispute Resolution Procedure

If you are not fully satisfied with the service we have provided you, you can notify our complaints manager at:

Email: info@jacarandafinace.com.au

In your complaint, you should provide your preferred contact details and clearly outline the nature and details
of your complaint and our complaints manager will be in touch with you.

Our External Dispute Resolution Scheme

If you are not satisfied with the outcome from our internal dispute resolution procedures or we have not responded
within 21 days, you can refer the matter to the independent external dispute resolution scheme of which
we are a member;

Australian Financial Complaints Authority
Phone: 1800 931 678
Mail: GPO Box 3, MELBOURNE VIC 3001
E-Mail: info@afca.org.au
Website: www.afca.org.au

Contact Us

Should you have any questions regarding any of the information found in this document, or have any other
enquiries, please feel free to contact us.

Phone: 1300 189 823
E-Mail: apply@jfloans.com.au
Address: Unit 1, Ground Floor, 349 Coronation Drive, Milton QLD 4064
Postal Address: PO Box 370, Indooroopilly QLD 4068
Website: https://www.jacarandafinance.com.au

How customers rate Jacaranda

Credit Guide Overall rating: 4.8 out of 5 based on 60 reviews.

jacaranda tree drawing

Fast & Safe Loans

Small Personal Loan

Loan Amount

Minimum
$300


Maximum
$2,000

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Terms

Minimum
12 Months


Maximum
12 Months

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Costs

Up to 20% Establishment Fee
+ monthly fee up to 4%

Jacaranda Finance does not charge an annual interest rate on SACC loans. These small amount loans incur 'fees' instead of interest. The maximum comparison rate on our loans between $300 and $2000 is 199.43%.

WARNING: This comparison rate is true only for the examples given and may not include all fees and charges. Different terms, fees or other loan amounts might result in a different comparison rate
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Examples

Loan Amount of $1,000 over 6 months repayable weekly (25 weekly repayments). $1,000 (Principal Amount) + $200 (20% Establishment Fee) + $240 (fees based on 4% per month over 25 weeks) = $1,440 total repayable in 25 weekly installments of $57.60.

Loan Amount of $1,000 over 12 months repayable weekly (50 weekly repayments). $1,000 (Principal Amount) + $200 (20% Establishment Fee) + $480 (fees based on 4% per month over 50 weeks) = $1,680 total repayable in 50 weekly installments of $33.60.

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Medium Personal Loan

Loan Amount

Minimum
$2,100


Maximum
$4,600

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Terms

Minimum
13 Months


Maximum
24 Months

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Costs

Annual Percentage Rate (APR) starts at 20.56%
Comparison Rate is 20.56% per annum.

This comparison rate is based on a medium amount credit contract of $2,500 repaid over 2 years with a $400 establishment fee and APR of 20.56%.

WARNING: This comparison rate is true only for the examples given and may not include all fees and charges. Different terms, fees or other loan amounts might result in a different comparison rate
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Examples

Loan Amount of $3,000 over 18 months repayable weekly (78 weekly repayments). $3,000 (Principle Amount) + $400 (Establishment Fee) + $555.83 (reducing interest*) = $3955.83 total repayable over 18 months with weekly installments of $50.71.

Loan Amount of $4,500 over 24 months repayable weekly (104 weekly repayments). $4,500 (Principle Amount) + $400 (Establishment Fee) + $1081.85 (reducing interest*) = $5981.85 total repayable over 24 months with weekly installments of $57.51

* Reducing interest means that the 20.56% APR is applied to the outstanding balance on a loan. When a loan repayment is made, the loans outstanding balance goes down and the APR is applied to that lower balance. Therefore, the interest component of the loan will constantly reduce (as long as repayments are being made!) - thus it is called reducing interest.
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Large Personal Loan

Loan Amount

Minimum
$5,000


Maximum
$10,000

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Terms

Minimum
13 Months


Maximum
36 Months

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Costs

Annual Percentage Rate (APR) is 12%
Comparison rate is 19.88% per annum.

WARNING: This comparison rate is true only for the examples given and may not include all fees and charges. Different terms, fees or other loan amounts might result in a different comparison rate
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Examples

Loan Amount of $5,000 over 18 months repayable weekly (78 weekly repayments). $5,000 (Principle Amount) + $1831.16 (Interest) = $6831.16 total repayable over 18 months with weekly installments of $87.57.

Loan Amount of $10,000 over 24 months repayable weekly (104 weekly repayments). $10,000 (Principle Amount) + $5041.72 (Interest) = $15041.72 total repayable over 24 months with weekly installments of $144.63.

* Reducing interest means that the 19.88% APR is applied to the outstanding balance on a loan. When a loan repayment is made, the loans outstanding balance goes down and the APR is applied to that lower balance. Therefore, the interest component of the loan will constantly reduce (as long as repayments are being made!) - thus it is called reducing interest.
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