Rental Bond Loans NSW

In NSW you can pay the bond as either a lump sum or in instalments (if your landlord agrees) once you've signed a tenancy agreement. You should not be asked to pay a bond until the lease has been signed.

The bank details for paying your bond should be specified in your rental agreement.

The landlord/agent must deposit the bond with NSW Fair Trading. Once it has been deposited, Fair Trading will send you a deposit notice and rental bond number, which you'll need to keep for when your lease ends.

As well as any rent you may still owe, the landlord/agent can generally claim the following from the bond:

• Repairs (for damages you/another occupant or guest has caused)
• Cleaning (if the property has not been left reasonably clean)
• Replacing locks or security devices

For any claim the landlord wishes to make from the bond, they must provide you with the following within seven days of making a claim:

• a copy of the condition report completed at the end of the tenancy agreement
• copies of estimates, quotes, invoices or receipts for work they are claiming

A tenant can dispute these claims, which we explore below.

According to the NSW Tenants' Union, if the landlord/agent does dispute your claim, they must apply to the NSW Civil and Administrative Tribunal (NCAT) within 14 days of your submission.

You can do the same if you disagree with the final amount of money they wish to claim. Providing as many photos before/after you moved in and moved out will help you be successful in your claim.

At the end of your tenancy, the landlord/agent will generally inspect the property to ensure it is returned in the same condition it was when you moved in. If there are no issues or disputes, the landlord will (hopefully) agree to release the bond in full, which will be done through NSW Fair Trading and deposited straight into your bank account within 14 days.

You can also claim the bond yourself by using the NSW Fair Trading Bond Claim Form or use Rental Bonds Online (if that's how you lodged your bond at the start). You can still make a claim if you disagree about the final amount your landlord/agent offers.

The NSW Residential Tenancies Act 2010 and Residential Tenancies Regulation 2019 outline all your legal rights as a tenant in NSW, including information about rental bonds. If that isn't enough, the Tenants' Union of New South Wales (TUNSW) is the main advocacy group for tenants in NSW and can provide legal advice, assistance and information to tenants.

TUNSW also recommends the following points of contact:

• NSW Fair Trading: phone 133 220, fairtrading.nsw.gov.au
• DCJ Housing: phone 1800 422 322, facs.nsw.gov.au
• NSW Civil and Administrative Tribunal: phone 1300 006 228, ncat.nsw.gov.au

Jacaranda offers three loan products with varying loan amounts that you could borrow:

• Jacaranda Express Personal Loan: $5,000 to $25,000
• Jacaranda Cash Boost Loan: $2,100 to $4,600
• Jacaranda Car Loan: $10,000 to $25,000

For detailed information about who our products are designed for, please review our Target Market Determinations.

Use our loan repayment estimate calculator to get a guide on what your repayments could be. To get an idea of what rates, fees and charges are associated with our loan products, visit our rates and fees page.

As Jacaranda is a 100% online lender, you can apply for a rental bond loan from any state/territory across Australia:

• SA Rental Bond Loans
• QLD Rental Bond Loans
• NSW Rental Bond Loans
• VIC Rental Bond Loans
• TAS Rental Bond Loans
• ACT Rental Bond Loans
• WA Rental Bond Loans
• NT Rental Bond Loans

Our loan application process has been designed to be as simple and quick as possible, as we know how important it is to receive your funds in a timely manner. How quickly you can apply for a personal loan and receive your funds will depend on your situation.

Applying for a loan with Jacaranda Finance takes most people 5-12 minutes¹, but it could take longer depending on a number of factors such as but not limited to how fast you are at typing or if you have all the required information on hand.

After applying, most customers get an outcome on their loan application on the same day during normal business hours once we have received all of the supporting information we require. We do not guarantee same-day outcomes for all customers.²

Once an applicant has been approved and they have signed a contract, we automatically attempt to release the money to the applicant's bank account. Most customers have a New Payments Platform (NPP) bank account and receive the money in their bank account within 60 seconds. For other customers, the money will be available overnight on weekdays and overnight the following business day if approved on a weekend or public holiday.³

We use the information you provide in the online application form as well as information on your bank statements to make sure that you qualify for a loan product during our credit assessment. If you don't qualify, your application will be declined without a credit check being conducted.

Once we have verified that you meet our non-credit report-related criteria, we do perform a credit check as part of our credit assessment, where an inquiry will be left on your credit file.

We will never perform a credit check without your express consent, which you provide to us when you apply for a loan with Jacaranda Finance. We store your acknowledgement and consent for seven years, and it can be supplied on demand.

There are four credit reporting bodies that we may use to conduct a credit check:

• Equifax
• Experian
• illion
• Talefin

Review our Privacy Policy for more information.

A loan with Jacaranda Finance is a flexible option you can use to pay for some of life's biggest expenses: planned or unexpected.

Here are some of the most common reasons our customers take out a loan:

• Holidays & travel
• Rental bonds
• Buying furniture or white goods
• Car repairs
• Debt consolidation
• Medical & dental bills
• Vet bills
• Home improvements & renovations
• Weddings
• Buying a car